RETURN POLICY
We greatly value your purchase and heartfelt trust, and establish clear timeline rules for all return and refund applications to bring transparent and predictable after-sale experience for every shopper. All return procedures follow fixed time rules to ensure efficient case review and fund settlement, and our team will strictly follow scheduled progress to process every qualified application fairly.
Official Return Timeline Rules
1. Application submission window: All return requests must be submitted within the official valid period starting from the date you receive ordered items.
2. Item send-back limit: Approved return items need to be sent back within stipulated days after request confirmation, otherwise the application will expire automatically.
3. Internal review timeline: Our warehouse team will complete item condition inspection within working days after receiving returned parcels.
4. Refund processing timeline: Approved refunds will be initiated within working days after inspection confirmation, subject to bank processing schedule for final arrival.
Thank you kindly for following the timeline rules to complete return procedures on time. We suggest arranging return delivery promptly once your request gets approved to avoid application expiration. Our team will send regular progress reminders via onsite message to keep you updated. We appreciate your understanding of fixed processing cycles, and we keep optimizing workflow to shorten overall refund waiting time.